Returns & Exchanges
At eClergys™, we take pride in our craftsmanship and want to ensure you are fully satisfied with your vestments and clerical attire. If your order does not meet your expectations, you may return or exchange eligible items within 30 days of delivery.
Initiate Request
Contact our customer support team or log into your account to submit a return authorization request with your order number and reason for return.
Prepare Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed, and pristine condition.
Ship the Item
Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location, keeping a copy of your tracking receipt.
Quality Inspection & Refund
Once our tailors inspect the returned items, we will process your refund or ship your exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing